You have decided you desire disabled customers to get a warm welcome and not a physical barrier when they come to your premises. Or perhaps you have comprehended your legal responsibility to deal with accessibility for your employees. You have the inspiration and now need assistance to make it a reality. So, what are the things you should look at when selecting an accessibility expert? Here are the questions you should ask.
How do I know whether my consultation meets industry standards? Ensure the accessibility professional is accredited with the bodies that certify access consultants. This way, you will be sure that the access consultant has passed the necessary exams and that he takes continuous education to remain abreast with the best practices in the industry. In addition, you’ll be sure that the access consultant adheres to a code of practice and will not, thus, take advantage of you. Make sure you see proof of certification, as some consultants use fake ones.
How do I feel confident regarding the depth of training of the consultant I’m considering? Access consultants have training and backgrounds in various professions, for example, building control, occupational therapy, health and safety, planning, building architecture, and landscape architecture. This can make the decision more confusing, but some consultants take post-graduate causes to get more specific skills. These consultants have shown their devotion to access and inclusive design.
Does the consultant have the flexibility and experience to understand my business needs? Ask your access consultant about their past customers. Does the consultant have experience with assessments for a new shopping center, a listed commercial structure in a busy estate, or small business elements on a developed estate? Since standards change, it is best to know the current best practice in your field. You need to ask for referral clients and, if possible, visit properties they have consulted on.
Is the consultant keeping updated with inclusive design? You should ask if the access consultant on your list is an associate of any relevant organization, hence demonstrating an interest in their sector. Is he taking every available chance to better his experience and knowledge of inclusive design? Having a membership with the best organizations enables the consultant to share ideas with his peers. In addition, the organizations provide training and resources and do research inclusive environments.
How much does the consultant charge? This is an important element in concluding your decision. You are most likely to settle for an access consultant who charges the least amount, but you need to know that cutting costs could lower service quality. Do not interpret this to indicate that the costliest consultant is the best since some overcharge for no good reason. It would be good if you asked for recommendations and read reviews to be sure the consultant can deliver to your expectations. After that, you can settle for the cheapest and be sure there will not be compromises on service quality. Choosing a good access consultant is tough, but these points will help.
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